Student satisfaction survey responses sought by Nov. 18


Clarion Staff

Madison College staff Zong Her and Gage Matthews encourage students to complete the Student Satisfaction Inventory survey in the Truax Cafeteria on Nov. 7.

Clarion Staff Report

Madison College degree-credit students are being asked to participate in a survey known as the Student Satisfaction Inventory, which is conducted at the college every two years. The survey started on Oct. 31 and runs through Nov. 18. 

Participation in the survey is completely voluntary, but the results provide key direction and input to initiatives related to retention, student services, strategic planning, marketing and more. 

The survey is being conducted by an outside firm, Ruffalo Noel Levitz. It measures students’ levels of satisfaction and their priorities, measuring student satisfaction as well as ranking the issues most important to them. Results from the survey are compared with other two-year institutions nationwide. 

Every student eligible to participate in the survey has been emailed the Ruffalo Noel Levitz survey link along with a passcode. The survey takes about 15 to 20 minutes to complete. 

Only degree-credit students can complete the survey. If you are a degree-credit student and are having difficulty completing the survey, email [email protected] for assistance. 

Students who complete the survey will be entered in a drawing to win a variety of prizes. Three drawings will be held.  

Everyone who completed the survey by Nov. 8 will be entered in a drawing to win one of three $100 cash prizes. Those who complete the survey by Nov. 15 will be entered into a drawing for a Nintendo Switch. Finally, those who finish the survey by Nov. 22 will be eligible for a drawing to win an Apple Watch Series 7. 

Madison College uses the information generated from the Student Satisfaction Inventory to drive key improvements to the overall student experience. Examples of recent improvements made based off previous surveys include: 

  • New offerings in apprenticeships in IT and biotech, advanced manufacturing, digital media and office management. 
  • Several new partnerships for transfer were signed including new 2+2 options in veterinary technician, engineering and biology with UW-Platteville. 
  • Simplified admissions forms and processes were implemented in January 2020. 
  • A new student success platform (Navigate) was launched in Spring 2020. 
  • Improvements to academic and career advising services. 
  • A new Student Achievement Center was opened at the Portage Campus in the Fall 2019 semester. 
  • A former tennis court was transformed into 250 additional student parking spaces in 2019-2020. 
  • Lighting was improved in the various campus parking lots. 

Remember, the deadline to complete the survey is Nov. 18. The survey is only open to degree-credit students. For more information, email [email protected].